Shipping Policies

We also like to receive everything we buy quickly, so we try to make shipments of your purchases on KLive LA as fast as possible.

ON-DEMAND ORDERS

Most of our apparel and decal kit line items are produced on demand, the production starts after your purchase. We take about 2-7 business days to create apparel products. 97.66% of our orders are shipped within 5 business days.

More than a half of our orders are shipped within 3 business days or less.

DOMESTIC SHIPPING

Estimated shipping delivery times
USA: 3-5 business days

Your order will be sent out on average within 3 days of ordering. The tracking code for your order will be available on the website and will be sent to your email as soon as the order has been posted. Delivery times for orders in the US usually range from 2 to 8 days.

INTERNATIONAL SHIPPING

Estimated shipping delivery times
Canada: 5-10 business days
World: 10-20 business days

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We are not responsible for customs fees.

Overall, shipping internationally via our USPS carrier options is less expensive, reliable, and fast. However, there are a few things to note:

  • Goods shipped outside the USA will be declared as “Merchandise” at their full retail value.
  • The customer is responsible for any import taxes or fees associated with the delivery.
  • Delivery times are approximate.
  • Many goods are evaluated by local customs officials – and this can delay delivery. If this happens, there’s typically nothing that we can do to expedite your delivery.
  • If the shipment is returned to us due to non-delivery, the customer is responsible for paying the costs to re-send.

We do not offer Saturday/Sunday delivery at this time.

We do not accept:

  • CODs (Cash on Delivery)
  • Layaway plan
  • Personal checks
  • Money orders

And of course, always feel free to email us at info@klivela.com if you have any questions.

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